The Clatterbridge Cancer Centre NHS Foundation Trust is one of the UK’s leading cancer centres providing highly specialist cancer care from three sites to a population of 2.4m people across Cheshire, Merseyside, and the surrounding areas.
The Trust is digitally mature and nationally recognised as one of 44 Trusts who are part of the Global Digital Exemplar (GDE) programme.
Building on their Digital Patient and Agile Clinician strategy, the Trust were looking to introduce a patient information and entertainment system at their new flagship 110-bed site in Liverpool.
Watch the video to see how we helped the Trust implement a new patient information and entertainment system to support patient recovery and aid workflow.
At Clatterbridge, CompanionWave is free to use for patients, providing an easy to use and intuitive system. It has a content management system so that the Trust can update information regularly. It’s accessed by patients through a total of 141 Philips MediaSuite Pro displays in four sizes (19”, 32”, 43” and 50”). Each inpatient room includes either a 32” or 43” wall-mounted display, with smaller touchscreens on articulating arms for use in day care areas. Inpatient rooms also feature a specifically-designed healthcare remote for infection control management.
Patients will benefit from free access to Freeview TV, entertainment and care information through our CompanionWave system. In addition to live TV and radio at any time of day, CompanionWave offers access to ward, staff and meal menu information, a language translation feature and games and relaxation videos, all entirely free of charge to patients.
Wall-mounted in each patient room, the Philips Smart TVs provide patients with access to Freeview TV, radio channels and the hospital radio as well as the ability to view treatment information. A hygienic Philips healthcare remote also allows patients to adjust the TV without having to leave their bed.
Primarily for day case areas, the smaller Philips Smart TV was mounted on articulated arms so that patients could access while in bed. These came with the same functionality of the larger TVs, as well as having the added feature of integrated, easy to use buttons on the TV itself.
Public areas in the Trust’s new hospital were fitted with large, wall-mounted Philips Smart TVs. These allow the Trust to showcase content to visitors and staff alike using their IPTV system, and are an effective and eye-catching way to provide hospital guidance and information.
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